Terms and Conditions

Terms of Use

Welcome to the website of Twelve Freight and Logistics, LLC (“Twelve Freight,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, online tools, and any related content, features, or services (collectively, the “Site”).

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree with these Terms, please do not use or access our Site.

1. About Twelve Freight and Logistics, LLC

Twelve Freight and Logistics, LLC is a licensed freight brokerage company that connects shippers and carriers to arrange transportation of goods. We do not own or operate trucks; instead, we act as an intermediary between customers needing freight transportation and authorized motor carriers who perform those services.

2. Eligibility

By using this Site, you represent that you are at least 18 years old and legally capable of entering into binding contracts under applicable law.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Site in any way that violates federal, state, or local laws or regulations.

  • Attempt to interfere with the proper working of the Site or its security features.

  • Submit false, misleading, or incomplete information through forms or communications.

  • Use automated systems (bots, crawlers, scrapers) to access or collect data from the Site without authorization.

  • Attempt to gain unauthorized access to our systems, networks, or user data.

We reserve the right to restrict, suspend, or terminate access to the Site for any user who violates these Terms.

4. Information Accuracy

While Twelve Freight strives to provide accurate and up-to-date information, we do not guarantee that the Site’s content is always complete, reliable, or error-free. The information provided on this Site is for general informational purposes and does not constitute binding quotes, legal advice, or guarantees of service performance or pricing.

5. Quotes and Services

Any rates, quotes, or service descriptions provided through the Site are non-binding estimates and subject to change based on shipment details, carrier availability, and market conditions.
Formal agreements for freight brokerage services are executed separately and governed by written contracts between Twelve Freight and the client.

6. Intellectual Property Rights

All materials on the Site — including text, graphics, logos, icons, images, design, and software — are the property of Twelve Freight and Logistics, LLC or its licensors and are protected by copyright, trademark, and other applicable laws.

You may view and download content from the Site for personal or internal business purposes only. You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Third-Party Links

The Site may contain links to third-party websites, carriers, or logistics tools for your convenience. Twelve Freight is not responsible for the content, accuracy, or privacy practices of third-party sites. Accessing such sites is at your own risk and subject to their terms of use and privacy policies.

8. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied.
Twelve Freight makes no representations or warranties regarding:

  • The accuracy, reliability, or completeness of the Site’s content.

  • The availability or functionality of the Site.

  • That the Site will be error-free, secure, or uninterrupted.

To the fullest extent permitted by law, Twelve Freight disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Twelve Freight and Logistics, LLC, its officers, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Site, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Twelve Freight and Logistics, LLC from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of another person or entity.

11. Privacy and Cookies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy.
These documents explain how we collect, use, and protect your personal information and how cookies and tracking technologies are used on our Site.

12. Termination

We reserve the right to suspend or terminate access to the Site at any time, without notice, for any reason — including if we believe you have violated these Terms. Upon termination, your right to use the Site will immediately cease.

13. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The updated Terms will be posted on this page with a revised “Last Updated” date.
By continuing to use the Site after changes are posted, you agree to the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.
Any disputes arising from or relating to these Terms or your use of the Site shall be resolved in the state or federal courts located in Bexar County, Texas.

15. Contact Us

If you have questions or concerns about these Terms, please contact us at:

Twelve Freight and Logistics, LLC
📍 16607 Blanco Rd Suite 604 San Antonio, TX 78232
📧 information@twelvefreightandlogistics.com
📞 (210)497-0505

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